Drilling and boring work isn't something most people order every day, and the process isn't always straightforward to follow from the outside. Hole placement, depth, bit selection, and how the material responds mid-bore all involve decisions that happen quickly and affect the finished result in ways that aren't always visible until the work is complete.
The Rock Garden doesn't treat those decisions as something to sort out quietly and present when the job is done. Customers stay informed throughout, not with a flood of technical detail, but with clear communication about what's being done, why it's being done that way, and what to expect at each stage of the process.